Terms & Conditions


Last updated: 2021-08-01

1. Introduction

Welcome to Innovation Harbour Ltd (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at liveet.co and the Liveet Mobile App (together or individually referred to as “Service”) operated by Innovation Harbour Ltd.

Our Privacy Policy also governs your (the “User(s)”) use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.Your agreement with us includes these Terms and our Privacy Policy (the “Agreements”).

You acknowledge that you have read and understood the Agreements, and agree to be bound by them. If you do not agree with (or cannot comply with) the Agreements, then you may not be able to use the Service. Where the foregoing is the case, do let us know by emailing help@liveet.co so we can consider a solution.

These Terms apply to all visitors, users and others who wish to access or use the Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing help@liveet.co.

3. Purchases

If you wish to purchase any product or service (both referred to as“Purchase”) made available through our Service, you may be asked to supply certain information relevant to your Purchase, including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

4. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through our Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

5. Refunds

All purchases of tickets made on the Liveet App are either refundable or non – refundable, based on the determination of the Event Organiser. Innovation Harbour Ltd is not responsible for Refund policies of the Event Organisers. To confirm the status of tickets, kindly contact the Event Organiser about the Refund policy for the relevant event listed on the Liveet App, where required.

Where it is deemed by the Event Organiser that you are eligible for a refund, Innovation Harbour Ltd will notify with you via email or SMS as regards the details of the refund.

6. Cancelled Or Rescheduled Events

Innovation Harbour Ltd shall not be held responsible for cancellation or rescheduling of event listed on the Liveet App. Event Organisers are responsible for the organisation of events, and consequently responsible for the cancellation or rescheduling of same. By using the Liveet App, you therefore agree to abide by the cancellation or rescheduling policy of the event Organiser.

7. Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through our Service, including its legality, reliability, and appropriateness.

By posting Content on or through our Service, you represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through our Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through our Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through our Service. However, by posting Content using our Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through our Service. You agree that this license includes the right for us to make your Content available to other users of our Service, who may also use your Content subject to these Terms.

We have the right to monitor and edit all Content provided by users excluding obligations therefrom.

In addition, Content found on or through this Service are the property of Innovation Harbour Ltd or Content used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without written permission sought from and granted by us.

8. Face ID

Innovation Harbour Ltd through the use of the Liveet App employs the use of Facial Recognition technology to grant access to event attendees. This is done by creating a mathematical vector of faces of users during registration and using those faceprints in performing a comparison at the time of access request. By registering and using the Liveet App, you agree to:

  1. allow Innovation Harbour Ltd through the Liveet App generate faceprints from your image provided during registration

  2. allow Innovation Harbour Ltd through the Liveet App perform face comparison during access request either through a face machine mounted on a turnstile or through the Liveet App

  3. Waive Innovation Harbour Ltd from any dispute that may arise due to misinterpretation or misreading of the face comparison during access request

9. Prohibited Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use our Service:

0.1. in any way that violates any applicable national or international law or regulation.

0.2. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

0.3. to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

0.4. to impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

0.5. in any way that infringes upon the rights of others, or in any way that is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

0.6. to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our Service, or which, as determined by us, may harm or offend the Company or users of our Service or expose them to liability.

Additionally, you agree not to:

0.1. use our Service in any manner that could disable, overburden, damage, or impair our Service or interfere with any other party’s use of the Service, including their ability to engage in real time activities through our Service.

0.2. use any robot, spider, or other automatic device, process, or means to access our Service for any purpose, including monitoring or copying any of the material on our Service.

0.3. use any manual process to monitor or copy any of the materials on our Service or for any other unauthorized purpose without our prior written consent.

0.4. use any device, software, or routine that interferes with the proper working of our Service.

0.5. introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

0.6. attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our Service, the server on which our Service is stored, or any server, computer, or database connected to our Service.

0.7. attack our Service via a denial-of-service attack or a distributed denial-of-service attack.

0.8. take any action that may damage or falsify the Company rating.

0.9. otherwise attempt to interfere with the proper working of our Service.

10. Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

11. No Use By Minors

Our Service is intended for access and use by individuals who are at least eighteen (18) years old only. By accessing or using our Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms.

If you are not at least eighteen (18) years old, you are expressly and fully prohibited from both the access and usage of Service.

12. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity without appropriate authorisation. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

13. Intellectual Property

Our Service and its original content (excluding Content provided by users), features and functionality are, and will remain the exclusive property of Innovation Harbour Ltd and its licensors. Our Service is protected by relevant laws of copyright and trademark of Nigeria and similar laws of applicable foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Innovation Harbour Ltd first sought and obtained.

We respect the intellectual property rights of others. It is our policy to respond to any claims of infringements on Content posted on our Service, whether it be copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorised on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to help@liveet.co, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through our Service on your copyright.

15. Error Reporting and Feedback

You may provide us with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”) either directly at help@liveet.co or via third party sites and tools.

You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) the Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) the Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant the Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialise) Feedback in any manner and for any purpose.

Our Service may contain links to third party web sites or services that are not owned or controlled by Innovation Harbour Ltd.

Innovation Harbour Ltd has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their website.

You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the Terms of Service and Privacy Policies of any third party web sites or services that you visit.

17. Disclaimer Of Warranty

Our Service is provided by the Company on an “as is” and “as available” basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk.

Neither our Company nor any person associated with our Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither our Company nor anyone associated with our Company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.

The Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

18. Limitation Of Liability

Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises. The foregoing is inclusive of attorneys’ fees and all related costs and expenses of litigation and arbitration, including without limitation, any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of the Company, it will be limited to the amount paid for the products and/or services.

19. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using our Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

20. Governing Law

These Terms shall be governed and construed in accordance with the laws of Nigeria, which governing law applies to agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a Court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us and the Users regarding our Service and supersede and replace any prior agreements we might have had between us and the Users regarding our Service.

21. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via our Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Service, or the entire Service, to users.

22. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is the responsibility of the Users to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use Service.

23. Waiver And Severability

No waiver by the Company of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

24. Acknowledgement

By using the service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

25. Contact Us

Please send your feedback, comments, requests for technical support by email: help@liveet.co .

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